Refund Policy

1. Returns and Exchanges

At Six & Bloom, we place the utmost importance on the accuracy of our product descriptions to guarantee complete transparency. We want our customers to know exactly how our beauty, skincare, and intimate apparel products will enhance their daily lives, with no unpleasant surprises upon delivery.

We accept returns for any reason, whether due to dissatisfaction or simply a change of mind. Returns must be initiated within 30 days from the date you receive your products.

2. Return Conditions

To be eligible for a return, the item must meet the following criteria:

  • Be completely unused, unworn, unwashed, and in the same condition as when you received it.
  • Be in its original packaging (which must be sealed, for obvious hygiene and health protection reasons, particularly for cosmetics, skincare products, underwear, and lingerie).
  • The package must include the official return form, which we will provide upon request.

For hygiene and health protection reasons, the following items cannot be returned or exchanged: cosmetics and skincare products that have been opened, unsealed, or used; underwear and lingerie that have been worn or whose hygiene seal or tags have been removed.

3. Return Procedure

If for any reason you are not satisfied, simply contact us at: support@sixandbloom.com

  • We will send you a return form by email.
  • This form must be duly completed, signed, and placed inside your package.
  • The package must be shipped to the return address we will provide.
  • ⚠️ Return shipping costs are entirely the customer's responsibility.

4. Cancellation Policy

Most orders are processed within 12 hours. If you wish to cancel your order, please email us as soon as possible at support@sixandbloom.com.

  • If the order has already been processed or shipped, it will no longer be possible to cancel it.
  • Once the order has been processed, the standard return procedure applies (see Section 3).

5. Address and Delivery Errors

It is the customer's responsibility to carefully verify the accuracy of their address before confirming the order. Six & Bloom cannot be held responsible for incorrect or missing shipping information, or for addresses inaccessible to the carrier.

If your package is returned to sender, we offer the following options:

  1. A refund of your order, minus the actual shipping costs we incurred for the shipment.
  2. Reshipment of your order (new shipping costs will be at your expense).

Note: Refunds or reshipments will only be validated after your package has been physically received and inspected for compliance at our returns center.

6. Refunds

Once your return has been received and inspected by our team, we will notify you by email of the approval or rejection of your refund. If approved, the amount will be automatically credited to your original payment method within 5 to 10 business days.

7. Governing Law

This policy is governed by and interpreted in accordance with the laws of the State of Wyoming, United States.